Member FAQ

Video and Text instructions

Video: How to Obtain or Restore your Password

Instruction: How to Obtain or Restore your Password

This instruction will help you obtain or recover your password for accessing your personal account.

1. Go to the “Member Area” section by clicking on the lock icon in the upper right corner of the page.

2. On the page’s form, click on the “Need to restore password?” link.

3. Enter your registered email address in the field that you provided during your registration on our website.

4. Check your email. Look for an email from our website, ISLA. If needed, check your SPAM folder, as in some cases, the email might end up there.

5. Follow the link provided in the email and set a new password. 

6. The password should be the same in both fields. Try to avoid using a simple password.

7. Click on the lock icon in the upper right corner of the page to access your personal account.

Please fill in the form fields.

  • Email
  • Password
  • Check the box if you want the website to remember you.
  • Click on the login button.

 

8. Congratulations! You have successfully logged into your personal account.

9. In the next video, we will demonstrate the main features of your personal account.

Review of personal account features — Click on the link to access the personal account features review.

Video: How to Login to your Member Account

Instruction for members on how to access your personal account:

1. Once you have accessed our website at https://islasportlawyer.com/, click on the lock icon located in the top right corner of the page to access your personal account.

2. Upon your first visit, you will need to enter your login credentials in the provided fields:

  1. Enter your email address.
  2. Enter your password.
  3. Check the box if you want the website to remember you.
  4. Click on the “Login as Member” button.

3. Congratulations! You have successfully logged into your personal account.

What if I forgot my password? — Click on the link if you need instructions on password recovery.

Review of personal account features — Click on the link to access the personal account features review.

Video: Features in Member Account

Features in Member Account:

Options in your Member Area:

1. Edit your profile

2. Submit a question or open a ticket

3. Log out of your account

4. Additional sections of your profile

What if I forgot my password? — Click on the link if you need instructions on password recovery.